When a disaster happens in your home or business, it gets really personal, really quick. Wanting it back to normal and done right the first time are a top of the priority listing along with choosing a trustworthy restoration company to take of it. When choosing a restoration company to clean up a disaster on your property, here are some things to look out for to make sure you are choosing a company that will take care of the job the first time.
First off, ask if the company is IICRC certified. IICRC stands for Institute of Inspection, Cleaning and Restoration Certification, and it demonstrates that the contractor has the skills and experience necessary to perform restorations correctly. Certification also means the company follows a specific set of guidelines and regulations to provide customers with important peace of mind about how the work will be performed. Always look for a restoration company that has this certification.
Next, check out their website. Going through the company’s website will help give you a better understanding of who the company is and what they do. In a day of first impressions meaning everything, their website is all you have to go off of until you talk to them over the phone or in person. If a company does not have a presentable website, it could tell a lot about a company. Looking for a portfolio of previous work is also a good idea to see who they have worked with. A variety of services is also a key indicator of the professionalism of the company.
Along with going over the company’s website, go over their reviews/testimonials. Reading what other customers have said about the company you might be choosing can help you decide on which company to choose or help you ask questions. In the world of technology, a company cannot delete bad reviews, they have to find a way to work with their mistakes and learn from it and get better.
Call them and quiz them. Professional workers know what they are talking about; they know the history and services their company provides, and they know how to solve simple restorations even when they are on the other line. By going through their site, you too are able to ask the right questions; making it possible for you, and your chosen restoration contractor communicate clearly. If the job was done by unprofessional workers, it may do more harm than good to your property. Instead of fixing the problem, they could complicate the situation with sloppy work, and mess-ups; leaving you in a difficult dilemma.
Finally, make sure they have an upfront timeline for work. Getting an exact timeline over the phone will be hard but getting an estimate scheduled as soon as possible can help. This gives you the opportunity to meet somebody from the company and they get to look at what the damages are. This can give them a pretty good timeline on how long it will take and when they can start. There are many benefits of talking to them and getting the right questions answered. At the end of the day, it is your property that is damaged and nobody wants to go through the hassle of having it done twice, especially if it was made worst after trying to fix it the first time. It will always help to do your research and ask the right questions. Let Blue River Restoration be the company that gets it right the first time.